WHO WE ARE,
AND WHAT MAKES US DIFFERENT
 

Collectively, Acumen Benefit Solutions' owners Richard Altstadt and Holly King have over fifty years of management and executive level experience working for various insurance companies and third party administrators who provide coverage to individuals and employers.  As "insiders":    

  • We participated in the design of these insurance products, so our understanding of these products goes beyond the surface;
  • We were responsible for the customer service, enrollment, and premium billing departments in various insurance companies; this enables us to handle issues promptly and proficiently for you;
  • We were responsible for the pricing and underwriting of these products, so we have an excellent understanding of how rates and fees are developed, and are thus in the best position to negotiate on your behalf.

All of this experience benefits YOU!


Acumen Benefit Solutions'
Mission Statement:

Acumen is committed to offering the personal expertise of the owners on the front line of every project undertaken. Acumen is committed to earning your business every day by offering you the best alternatives available to meet your needs.

Acumen accomplishes its mission by:

  • Testing your rate and benefit packages against the broader market, to ensure you are still getting the best price and policy available--even if your rates haven't increased.
  • Focusing solely on meeting YOUR needs and goals, disregarding the compensation and bonus schedules of the companies it works with.
  • Maintaining a client volume that allows Acumen to control its growth, thus maintaining client satisfaction.